Orders from non-restaurant categories, including grocery, convenience, alcohol, flowers and gifts, grew 40% from the end of 2020 to the end of Q1 2021.
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Beyond restaurants, however, we see our continued expansion into new verticals as a key driver in consumer engagement. We know that consumer behavior is sticky, with recent studies showing that a majority of consumers plan to continue getting food delivered from restaurants as much as they have, or even more, when the pandemic does subside. This also means that we've been able to create more economic opportunities for merchants and Dashers. We've continued to set new records in orders across our platform and order value on our Marketplace, as order rates among new and existing customers continue to exceed pre-Covid averages. The following Q&A has been edited for length and clarity.ĬNBC: What consumer behaviors are sticking as we edge our way into a post-pandemic world? Are people ordering in more than they were pre-pandemic?įang: Yes, there are more consumers using DoorDash than ever, ordering delivery more than they were before Covid-19 – but notably, they are continuing to order at higher rates, even in the face of reopenings.
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CNBC recently spoke with Fang, who says grocery, convenience, alcohol, flowers and gifts are becoming paramount to the company's platform offerings, while international opportunity abounds.